These are key performance metrics in e-commerce that help businesses track sales performance and customer behavior:
GMV (Gross Merchandise Value)
- The total sales dollar value of products sold on a platform before deductions like discounts, returns, and operating costs.
- Formula:
- Example: If an online store sells 1,000 items at an average price of $50, GMV = $50,000.
AOV (Average Order Value)
- The average amount spent per order.
- Formula:
- Example: If a store generates $10,000 from 200 orders, AOV = $50.
CVR (Conversion Rate)
- The percentage of visitors who complete a desired action (e.g., making a purchase).
- Formula:
- Example: If 1,000 people visit a website and 50 make a purchase, CVR = (50 / 1,000) × 100 = 5%.
Each of these metrics is crucial for optimizing an e-commerce business, as they provide insights into sales performance, customer spending habits, and conversion effectiveness.
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